Customer Satisfaction & Loyalty
...The Key to Success
Market Vision International has over 20 years' expertise in measuring customer satisfaction, improving employee attitudes and developing customer loyalty strategies. Do you know…
Answer these questions and you will see not only how your marketing effort needs to be positioned but also where it needs to be targeted. .
Market Vision International delivers customer satisfaction and loyalty strategy using our unique MarketVis system. We measure customer satisfaction using our specially designed questionnaire grid, suitable for online, telephone or hard copy channels. The data is analysed to produce a series of Key Performance Indicators that clearly show what is important and what isn’t to your customers and how your business is performing, benchmarking against an industry standard.
Key benefits of the MarketVis package are:
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